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Transport and physical access
Barriers in transport and the built environment.
In simple terms
Physical and transport barriers can prevent disabled people from reaching work, education, healthcare and community life. Access should be considered as part of the service, not as an optional extra.
Questions to help you understand the barrier
- Can you enter, move through and use the space or service safely?
- Is information such as signage, announcements or booking information accessible?
- Is an alternative offered when the main route is inaccessible?
Possible next steps
- Record the location, date and specific barrier.
- Request the accessible route, service or alternative you need.
- Report recurring barriers to the responsible operator or authority.
Important
This is general rights-navigation information, not individual legal advice. The right route depends on the facts, the organisation involved and any applicable deadlines.