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Healthcare
Equal access, communication and reasonable adjustments in healthcare.
In simple terms
Disabled people should be able to access healthcare information, communication, facilities and services in ways that are usable and respectful.
Questions to help you understand the barrier
- Can you physically access the service and equipment?
- Can you receive and understand information in an accessible format?
- Do you need more time, communication support or another adjustment?
Possible next steps
- Tell the service what access barrier you are experiencing.
- Ask for the specific adjustment or communication format you need.
- If the barrier continues, ask how to make a formal service complaint.
Important
This is general rights-navigation information, not individual legal advice. The right route depends on the facts, the organisation involved and any applicable deadlines.